Steve Madden Reviews

Based on 2 customer reviews from our shopper community, Steve Madden's overall rating is 5.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

5.0

2 Reviews

Overall Rating

5 Stars

2

4 Stars

0

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
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crazyladybug495
November 30, 2020
"Excelente shoes"
The shoes are great quality I have had mine for about 1 year and a half and they look brand new one of the best shoes I have
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Dwayne.Hughes
February 21, 2020
"great customer service!"
I had a problem with my order never being delivered and emailed the company right away. They got back to me right away and refunded me!!! Their customer service was excellent! I love their shoes and definitely will keep buying their products!
Questions & Answers
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Is steve madden a scam or a legit company?

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VirgilFowler
September 10, 2020

“It's a legit company, but they are very unorganized and don't hire appropriate associates to deal with any customer issues/complaints. I would do extensive research before ordering online. Their in store service is moderate.”

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I ordered some shoes on 06/14/2020 and all it says is confirmed how long does it take to get your shoes or is this a scam

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KellyPerez
June 30, 2020

“I recently ordered some shoes on 06/20/20 and had no order confirmation. All I was given was an Order SMUS #, which is the same as the order number and nothing else. Luckily, I was taugh to always take a screenshot when ordering, because people like to play games and get over. I had to cancel my order, because according to my mom (whose card I used) said her card was charged twice. They have poor customer service quality and unless you really want those shoes, I would advise to cancel your order immediately, if it hasn't already shipped yet. Don't let them play you. It's not just me, there are hundreds of 1 star reviews complaining the same or similar thing.”

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Steve Madden Reviews

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